Please note there may be delays in delivering your artwork due to Co-vid or unpredictable weather events, but I'll keep an eye on it to make sure it gets to you asap :)
order processing
- I will have your artwork or print packed and sent through Australia Post or UPS in 1-2 business days.
- After placing your order, you will receive an email confirmation containing your order details.
- Once I have sent your order, you will receive another email with your tracking number.
packing a painting
- All paintings are safely wrapped in acid-free tissue paper, bubble wrap and an outer layer of recycled cardboard.
- A Certificate of Authenticity, my business card with contact information, an A6 fine art print of one of my artworks and a thank you note in a custom envelope with a custom sticker are provided with all original artworks and Limited Edition Prints.
- A red FRAGILE sticker is placed on the parcel.
packing a print or drawing
- All drawings are sprayed with fixative to prevent the graphite or charcoal from rubbing off.
- Drawings and prints sized A3 or A3+ are rolled in acid-free tissue paper before being placed into a sturdy mailing tube. Extra bubble wrap or tissue paper is added to each end to fill in any space within the tube to minimise any movement.
- A red FRAGILE sticker is placed on every mailing tube.
- Drawings and prints up to A4 are wrapped in acid-free tissue paper and attached to a piece of cardboard or sandwiched between two pieces of cardboard.
- It is then inserted into an 'Australia Post Domestic Letter with Tracking' rigid envelope.
- Please note: this new service from AusPost does not include signature-on-delivery. It does include tracking and a lodgement receipt when lodged over the counter.
shipping
I want to ensure your original piece of art or fine art print is delivered to you safely and on time. Therefore:
Australia:
Estimated shipping times. Let me know if you require Express shipping.
(You can easily track your order on the Australia Post website)
- All artworks and prints include tracking to give you (and myself) peace of mind.
- Please let me know if you require signature on delivery. If you are not home, it will be delivered to the closest post office.
- International shipping: All medium-sized paintings and larger are sent through the best value International Courier Shipping I can find - usually UPS. This is the fastest shipping option to ensure your painting arrives safely and on time. It includes tracking, insurance and signature on delivery. I will provide a quote - usually $100-300 depending on size, weight, insurance and your location. Everything else is sent through Australia Post International Standard or Express shipping.
- An email will be sent to you with your tracking number once I've sent your artwork.
Australia:
Estimated shipping times. Let me know if you require Express shipping.
(You can easily track your order on the Australia Post website)
State |
Standard (free) |
Express ($10) |
NSW, ACT |
2-3 business days |
1 business day |
VIC, SA, QLD, TAS, WA |
3-4 business days |
1 business day |
NT |
3-4 business days |
2-3 business days |
Rest of world:
If you have any questions regarding shipping, don't hesitate to contact me.
- Standard shipping: 8-20 business days
- Express shipping: 6-15 business days
- Courier shipping: 2-5 business days
If you have any questions regarding shipping, don't hesitate to contact me.
