order processing

• I will have your artwork or print packed and sent through Australia Post in 1-2 business days.​
•  After placing your order, you will receive an email confirmation containing your order details.
• Once I have sent your order, you will receive another email with your tracking number.

Note: if you live within Sydney, I may be able to offer to deliver your order myself. I will email you after receiving your order if I am able to do this. It will be protected in bubble wrap with your address label attached, and can be left at your front door as early as the next day or the day after. I will then email you a photo showing where I've left your artwork so you know it has been delivered safely.

packing a painting

• All paintings are safely wrapped in acid-free tissue paper, bubble wrap and an outer layer of cardboard.
• A Certificate of Authenticity and my business card with contact information and a thank you note on the back are provided with all original artworks.
• A red FRAGILE sticker is placed on the front and back of every parcel.

packing a print or drawing

• A Certificate of Authenticity is provided with all Limited Edition Prints and drawings.
• All drawings and prints A3 and larger are rolled in acid-free tissue paper before being placed into a sturdy mailing tube. Extra bubble wrap is added to each end to fill in any space within the tube to minimise any movement.
• All drawings and prints up to A4 are wrapped in acid-free tissue paper and sandwiched between two pieces of cardboard.​
• A red FRAGILE sticker is placed on every mailing tube.

shipping

I want to ensure your original piece of art or fine art print is delivered to you safely and on time. Therefore:

• All artworks and prints are sent through Australia Post PARCEL POST (STANDARD SHIPPING) with tracking, insurance and signature-on-delivery to give you (and myself) peace of mind.
• All orders that include both a painting and a print will be shipped as one parcel for convenience, efficiency and to prevent loss. It is also a great way to receive your print flat rather than rolled up!
• An email will be sent to you once your order has shipped, and another with your tracking number

PLEASE NOTE - Australian customers
I have two options for shipping:
1. (SIGNATURE REQUIRED): FREE standard shipping with tracking, signature-on-delivery and insurance.

• This option is more secure, however if you are not home to sign for the parcel, it will be brought to your nearest Post Office.

2. (ATL - AUTHORITY TO LEAVE): FREE standard shipping with tracking and insurance.

• This option is for those who wish parcels to be left at your front door without a signature. Parcels can only be left in a secure place. I cannot be held liable for any stolen or lost parcels once delivered.

Australia: estimated STANDARD shipping times. Let me know if you require Express shipping.
(You can easily track your order on the Australia Post website)

• NSW: 1-2 business days
• VIC: 4 business days
• SA: 3-4 business days
• QLD: 4 business days
• TAS: 5-6 business days
• WA: 5-6 business days

If you have any questions regarding shipping, don't hesitate to contact me via the Contact Me page.