order processing

• I will have your artwork or print packed and sent through Australia Post or UPS in 1-2 business days.​
•  After placing your order, you will receive an email confirmation containing your order details.
• Once I have sent your order, you will receive another email with your tracking number.​

packing a painting

• All paintings are safely wrapped in acid-free tissue paper, bubble wrap and an outer layer of recycled cardboard. 
• A Certificate of Authenticity, my business card with contact information, an A6 fine art print of one of my artworks and a thank you note in a custom envelope with a custom sticker are provided with all original artworks and Limited Edition Prints.​
• A red FRAGILE sticker is placed on the parcel.

packing a print or drawing

• All drawings are sprayed with fixative to prevent the graphite or charcoal from rubbing off.
• Drawings and prints sized A3 or A3+ are rolled in acid-free tissue paper before being placed into a sturdy mailing tube. Extra bubble wrap or tissue paper is added to each end to fill in any space within the tube to minimise any movement.
• A red FRAGILE sticker is placed on every mailing tube.

• Drawings and prints up to A4 are wrapped in acid-free tissue paper and attached to a piece of cardboard or sandwiched between two pieces of cardboard.​
• It is then inserted into an 'Australia Post Domestic Letter with Tracking' rigid envelope.
• ​Please note: this new service from AusPost does not include signature-on-delivery. It does include tracking and a lodgement receipt when lodged over the counter.

shipping

I want to ensure your original piece of art or fine art print is delivered to you safely and on time. Therefore:

• All artworks and prints include tracking to give you (and myself) peace of mind.
• Please let me know if you require signature on delivery. If you are not home, it will be delivered to the closest post office.
• International shipping: All 16x20in paintings and larger are sent through the best value International Courier Shipping I can find - usually UPS. This is the fastest shipping option to ensure your painting arrives safely and on time. It includes tracking, insurance and signature on delivery. I will provide a quote - usually $100-400 depending on size, weight, insurance and your location. Everything else is sent through Australia Post International Standard or Express shipping.
• An email will be sent to you with your tracking number once I've sent your artwork.​​

Australia:
​Estimated shipping times. Let me know if you require Express shipping.
(You can easily track your order on the Australia Post website)​

State	Standard	Express
NSW, ACT	2-3 business days	1 business day
VIC, SA, QLD, TAS, WA	3-4 business days	1 business day
NT	3-4 business days	2-3 business days

Rest of world:

• Standard shipping: 8-20 business days
• Express shipping: 6-15 business days
• Courier shipping: 2-5 business days

If you have any questions regarding shipping, don't hesitate to contact me.