order processing

• I will have your artwork or print packed and sent through Australia Post in 1-2 business days.​
•  After placing your order, you will receive an email confirmation containing your order details.
• Once I have sent your order, you will receive another email with your tracking number.

Note: if you live within Sydney, I may be able to offer to deliver your order myself. I will email you after receiving your order if I am able to do this. It will be protected in bubble wrap with your address label attached, and can be left at your front door as early as the next day or the day after. I will then email you a photo showing where I've left your artwork so you know it has been delivered safely.

packing a painting

• All paintings are safely wrapped in acid-free tissue paper, bubble wrap and an outer layer of cardboard.
• A Certificate of Authenticity and my business card with contact information and a thank you note on the back are provided with all original artworks and Limited Edition Prints.​
• A red FRAGILE sticker is placed on the parcel.

packing a print or drawing

• All drawings are sprayed with fixative to prevent the graphite or charcoal from rubbing off.
• Drawings and prints sized A3 or A3+ are rolled in acid-free tissue paper before being placed into a sturdy mailing tube. Extra bubble wrap is added to each end to fill in any space within the tube to minimise any movement.
• A red FRAGILE sticker is placed on every mailing tube.

• Drawings and prints sized 8x10in and A4 are wrapped in acid-free tissue paper and sandwiched between two pieces of cardboard.​
• It is then inserted into an 'Australia Post Domestic Letter with Tracking' rigid envelope.
• ​Please note: this new service from AusPost does not include signature-on-delivery. It does include tracking and a lodgement receipt when lodged over the counter.

shipping

I want to ensure your original piece of art or fine art print is delivered to you safely and on time. Therefore:

• All artworks and prints are sent through Australia Post PARCEL POST (STANDARD SHIPPING) or DOMESTIC LETTER WITH TRACKING to give you (and myself) peace of mind.
• An email will be sent to you with your tracking number once I've sent your artwork.​​

Australia: estimated STANDARD shipping times. Let me know if you require Express shipping.
(You can easily track your order on the Australia Post website)

• NSW: 1-3 business days
• VIC: 4 business days
• SA: 3-4 business days
• QLD: 4 business days
• TAS: 5-6 business days
• WA: 5-6 business days

If you have any questions regarding shipping, don't hesitate to contact me.